Menu

Expand

This documentation is for the SendGrid Web API v2

To access all the latest features and upcoming developments, please see our v3 API.

Rate this page:

Customer Unsubscribes

Manage your customers' unsubscribes.

Retrieve Unsubscribes

Note that you can use either the days parameter or the start_date and end_date parameters.

These are Reseller only APIs. For more information, see Reseller Overview.

URI Parameter Required Requirements Description
user Yes Customer must be registered under your account The customer we are retrieving unsubscribes from
task Yes Must be set to get This will allow you to retrieve the unsubscribes for the specified customer
date No Must be set to 1 Retrieves the timestamps. It will return a date in a MySQL timestamp format - YYYY-MM-DD HH:MM:SS
method Yes Must be set to unsubscribes Allows you to access unsubscribe functionality

Call

POST https://api.sendgrid.com/apiv2/reseller.manage.json
POST Data api_user=your_sendgrid_username&api_key=your_sendgrid_password&method=unsubscribes&user=eexampexample@example.com&task=get&date=1

Response

[
  {
    "email": "emaieexampexample@example.com",
    "created": "2009-06-01 19:41:39"
  },
  {
    "email": "emaileexampexample@example.com",
    "created": "2009-06-01 19:41:39"
  }
]

Call

POST https://api.sendgrid.com/apiv2/reseller.manage.xml
POST Data api_user=your_sendgrid_username&api_key=your_sendgrid_password&method=unsubscribes&user=eexampexample@example.com&task=get&date=1

Response

<unsubscribes>
   <unsubscribe>
      <email>emaieexampexample@example.com</email>
      <created>2009-06-10 12:40:30</created>
   </unsubscribe>
   <unsubscribe>
      <email>emaileexampexample@example.com</email>
      <created>2009-06-10 12:40:30</created>
   </unsubscribe>
</unsubscribes>

Delete Unsubscribes

Since SendGrid does not deliver to unsubscribe addresses, users can remove unsubscribes from their list at any time if re-delivery to an unsubscribed address is desired.

URI Parameter Required Requirements Description
user Yes Customer must be registered under your account The customer we are retrieving unsubscribes from
task Yes Must be set to delete This will allow you to delete an unsubscribe record for the specified customer
method Yes Must be set to unsubscribes Allows you to access unsubscribe functionality
email No Must be an unsubscribe record You must specify the unsubscribe record to remove

Call

POST https://api.sendgrid.com/apiv2/reseller.manage.json
POST Data api_user=your_sendgrid_username&api_key=your_sendgrid_password&method=unsubscribes&user=eexampexample@example.com&task=delete&email=unsubscribe@sample.com

Response

{
  "message": "success"
}

Call

POST https://api.sendgrid.com/apiv2/reseller.manage.xml
POST Data api_user=your_sendgrid_username&api_key=your_sendgrid_password&method=unsubscribes&user=eexampexample@example.com&task=delete&email=unsubscribe@sample.com

Response

<result>
   <message>success</message>
</result>

Add Unsubscribes

Add unsubscribe email records to a customer's account if they need to stop sending email messages to a specific recipient.

URI Parameter Required Requirements Description
user Yes Customer must be registered under your account The customer we are retrieving unsubscribes from
task Yes Must be set to add This will allow you to add an unsubscribe record for the specified customer
method Yes Must be set to unsubscribes Allows you to access unsubscribe functionality
email No Must be an unsubscribe record You must specify the unsubscribe record to add

Call

POST https://api.sendgrid.com/apiv2/reseller.manage.json
POST Data api_user=your_sendgrid_username&api_key=your_sendgrid_password&method=unsubscribes&user=eexampexample@example.com&task=add&email=unsubscribe@sample.com

Response

{
  "message": "success"
}

Call

POST https://api.sendgrid.com/apiv2/reseller.manage.xml
POST Data api_user=your_sendgrid_username&api_key=your_sendgrid_password&method=unsubscribes&user=eexampexample@example.com&task=add&email=unsubscribe@sample.com

Response

<result>
   <message>success</message>
</result>
Rate this page:

Need some help?

We all do sometimes. Get help now from the Twilio SendGrid Support Team.

Running into a coding hurdle? Lean on the wisdom of the crowd by browsing the SendGrid tag on Stack Overflow or visiting Twilio's Stack Overflow Collective.

        
        
        

        Thank you for your feedback!

        Please select the reason(s) for your feedback. The additional information you provide helps us improve our documentation:

        Sending your feedback...
        🎉 Thank you for your feedback!
        Something went wrong. Please try again.

        Thanks for your feedback!

        thanks-feedback-gif