Global statistics shown are not an aggregate total for parent accounts and subusers. The statistics outlined will only contain data for whichever account you are currently accessing. Subuser statistics can, however, be accessed from the Parent account's Stats menu either on an individual basis or by comparing multiple subusers.
Your Global Statistics page is where you can really dig into your email statistics. From here you will be able to filter through your statistics by type, and you will also be able to look at the actual numbers for each stat by date. You can change which metrics, date, or grouping by adjusting the statistics filters.
The figures table gives you all of the specific counts or percentages of each event according to how you’ve grouped your statistics (day, week, or month). For example, if you wanted to see what percentage of the emails you sent were actually opened on the 2nd week of April, this is a great place to check.
This table will refresh with new or adjusted data based on the various filters available at the top of the page. You can also choose to show actual counts or percentages by clicking the corresponding button above and to the right of the table.
Want deeper data and insights? With SendGrid Expert Insights Reports, you’ll get access to more data about your email performance plus customized insights from a deliverability consultant.
Need some help?
We all do sometimes. Get help now from the Twilio SendGrid Support Team.
Running into a coding hurdle? Lean on the wisdom of the crowd by browsing the SendGrid tag on Stack Overflow or visiting Twilio's Stack Overflow Collective.