Setting up SSL for click tracking


SendGrid supports SSL enabled click and open tracking. This feature is enabled automatically if you are using a shared IP address or have a non-authenticated domain. To enable SSL click and open tracking for an authenticated domain, additional configuration for SSL keys is required.

Configuring SSL Certificates and Keys

In order for click and open tracking to work over SSL, SendGrid needs to present a valid certificate that will be trusted by the email recipient's browser. For authenticated domains, SendGrid is not able to request and/or manage certificates, as it is not the record owner for the domain.

To work around this restriction, you may use a CDN service, such as CloudFlare, Fastly, or KeyCDN to manage certificates and keys for your domain. You can also setup custom SSL configuration. These services can then forward traffic onwards to SendGrid so that click and open tracking can be performed.

Once you have followed the configuration guide for either of these services, please contact support and they will enable SSL click and opening tracking for you.

Rate this page:

Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd browsing the SendGrid tag on Stack Overflow.

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. Please select the reason(s) for your feedback or provide additional information about how we can improve:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more