Resetting your username and password

Changing your password

If you already know your password, you can change your SendGrid password by editing your Account Details in the UI. If you've forgotten your password, you can reset it on the Reset password page.

Changing your password through the SendGrid UI

To change your password using the SendGrid UI:

  1. From the homepage, select the drop-down in the top left corner and then select Account Details, or navigate to Settings, and then click Account Details.
  2. Locate the Password section, and click the edit icon.
  3. Enter your current password, a new password, and confirm the new password. Then, click Save.

Resetting your password

If for some reason you cannot remember your password and cannot log in, you can still change your password.

To reset your password using the Forgot Password link:

  1. Navigate to the SendGrid login page.
  2. Click Forgot Password.
  3. Enter your SendGrid username.

Twilio SendGrid will send you an email with account reactivation steps. Follow these steps to access your account again. If you don't receive the email, you may not be entering the correct username.

Changing your username

To change your username:

  1. From the homepage, select the drop-down in the top left corner and then select Account Details, or navigate to Settings, and then click Account Details.
  2. Locate the Username section, and click the edit icon.
  3. Enter a new username. Then, click Save.

Resetting your username

In the event that you forget your username, you can reset it by filling out this form.

Rate this page:

Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd browsing the SendGrid tag on Stack Overflow.

Thank you for your feedback!

Please select the reason(s) for your feedback. The additional information you provide helps us improve our documentation:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more