Rate this page:

Accessing email account associated with SendGrid

The email address associated with your SendGrid account is required to receive notifications, billing alerts, and passwords reset emails. In the event that you lose access to this email address, you have several recovery options.

  1. (Recommended) Have your email administrator re-create the email address associated with the SendGrid account in question, and then request a password reset email. SendGrid support can help if you don't know the email associated with your account.
  2. If you are unable to recreate or obtain access to a lost email address, you can create a new SendGrid account. In order to ensure data privacy and security, SendGrid will not be able to transfer data from an old account to a new account. We understand that this is inconvenient. If at all possible, re-creating the email address associated with your SendGrid account is preferred for this reason.
  3. If neither of the above options fit your account recovery situation, please contact our support team for assistance.
Rate this page:

Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd browsing the SendGrid tag on Stack Overflow.


        Thank you for your feedback!

        We are always striving to improve our documentation quality, and your feedback is valuable to us. How could this documentation serve you better?

        Sending your feedback...
        🎉 Thank you for your feedback!
        Something went wrong. Please try again.

        Thanks for your feedback!

        Refer us and get $10 in 3 simple steps!

        Step 1

        Get link

        Get a free personal referral link here

        Step 2

        Give $10

        Your user signs up and upgrade using link

        Step 3

        Get $10

        1,250 free SMSes
        OR 1,000 free voice mins
        OR 12,000 chats
        OR more