Sender Identification

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A clear and accurate representation of the sender and purpose for email sent via Twilio SendGrid.

Email sent via Twilio SendGrid Services must:

  • Clearly identify and accurately represent the sender. For example, the party that obtained the affirmative consent from a recipient or the party that is initiating the transmission of the email.
  • Provide a clear, non-deceptive subject line, which accurately describes the content and purpose of the email. For example, if the email is an advertisement or a promotion, the subject line should clearly reflect this.
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