Spam Reports are triggered when a recipient marks one of your emails as spam. Spam reports can only be gathered from Internet Service Providers (ISPs) that provide a feedback loop.
It is important that addresses that have marked your messages as spam be permanently removed from your send list, even if the recipients have previously opted into receiving your messages. Continuing to send to customers who have reported your email as spam can severely affect your deliverability rating.
You can also access your Spam Reports from the Suppressions settings menu in the Twilio SendGrid App.
For more information, please see our Spam Reports documentation.
This endpoint allows you to remove an email address from the global suppressions group.
Deleting a suppression group will remove the suppression, meaning email will once again be sent to the previously suppressed addresses. This should be avoided unless a recipient indicates they wish to receive email from you again. You can use our bypass filters to deliver messages to otherwise suppressed addresses when exceptions are required.
- API Key
The email address of the global suppression you want to retrieve. Or, if you want to check if an email address is on the global suppressions list, enter that email address here.