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Spam Reports API

Spam Reports are triggered when a recipient marks one of your emails as spam. Spam reports can only be gathered from Internet Service Providers (ISPs) that provide a feedback loop.

It is important that addresses that have marked your messages as spam be permanently removed from your send list, even if the recipients have previously opted into receiving your messages. Continuing to send to customers who have reported your email as spam can severely affect your deliverability rating.

You can also access your Spam Reports from the Suppressions settings menu in the Twilio SendGrid App.

For more information, please see our Spam Reports documentation.

Retrieve all spam reports

GET /suppression/spam_reports

This endpoint allows you to retrieve all spam reports.

Authentication

  • API Key

Headers

Authorization
string
default: Bearer <<YOUR_API_KEY_HERE>>
required
on-behalf-of
string
default: The subuser's username. This header generates the API call as if the subuser account was making the call.

Query String

start_time
integer

The start of the time range when a spam report was created (inclusive). This is a unix timestamp.

default: None
end_time
integer

The end of the time range when a spam report was created (inclusive). This is a unix timestamp.

default: None
limit
integer

The number of results to return.

default: None
offset
integer

The point in the list to begin retrieving results.

default: None

Responses

array[object]
created
integer

A Unix timestamp that indicates when the recipient marked your message as spam.

email
string

The email address of the recipient that marked your message as spam.

format: email
ip
string

The IP address that the message was sent from.

[
  {
    "created": 1443651141,
    "email": "user1@example.com",
    "ip": "10.63.202.100"
  },
  {
    "created": 1443651154,
    "email": "user2@example.com",
    "ip": "10.63.202.100"
  }
]
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