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Bounces API

An email is considered bounced when the message is undeliverable and then returned to the server that sent it. Bounced emails can be either permanent or temporary failures to deliver the message.

For more information, see our Bounces documentation.

You can also manage bounced emails from the Suppression settings menu in the Twilio SendGrid App.

Retrieve all bounces

GET /v3/suppression/bounces

Base url: https://api.sendgrid.com

This endpoint allows you to retrieve all of your bounces. A maximum of 500 bounces will be returned per query. You can use the offset and limit parameters to retrieve more or less than 500 results.

Authentication

  • API Key

Headers

Authorization
string
default: Bearer <<YOUR_API_KEY_HERE>>
required
Accept
string
default: application/json
required
on-behalf-of
string

The on-behalf-of header allows you to make API calls from a parent account on behalf of the parent's Subusers or customer accounts. You will use the parent account's API key when using this header. When making a call on behalf of a customer account, the property value should be "account-id" followed by the customer account's ID (e.g., on-behalf-of: account-id <account-id>). When making a call on behalf of a Subuser, the property value should be the Subuser's username (e.g., on-behalf-of: <subuser-username>). See On Behalf Of for more information.

default: None

Query String

start_time
integer

Refers start of the time range in unix timestamp when a bounce was created (inclusive).

default: None
end_time
integer

Refers end of the time range in unix timestamp when a bounce was created (inclusive).

default: None
limit
integer

Limit the number of results to be displayed per page.

default: None
offset
integer

The point in the list to begin displaying results. To retrieve more than 500 results, you can make multiple requests to the API, using the offset to begin at the next result in the list.

default: None

Responses

array[object]
created
number

The unix timestamp for when the bounce record was created at SendGrid.

email
string

The email address that was added to the bounce list.

format: email
reason
string

The reason for the bounce. This typically will be a bounce code, an enhanced code, and a description.

status
string

Enhanced SMTP bounce response

object
errors
array[object]
message
string

the error message

required
field
string or null

the field that generated the error

help
object

helper text or docs for troubleshooting

id
string
{
  "errors": [
    {
      "field": "field_name",
      "message": "error message"
    }
  ]
}
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        Retrieve all bounces

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